Find Help

This page lets you view the database in two ways: as a map or as a list.

If you want to use the map, start by typing a city or town into the search box and choose the type of support service category you are looking for. You can hover your mouse over a country to see the services available in different regions and cities. The map uses symbols to show different services: a phone symbol stands for a helpline, and a house symbol stands for a shelter. When you click on a symbol and then on the name of the service, a new window will open with all the details about that service.

If you prefer to see the information as a list, click on the box at the top right that says “View Database as a List.” You can filter the list by service name, city, country and support service category. Clicking on the name of any service in the list will show more detailed information about that service.

If at any moment you want to exit the site, please click on the orange arrow on the right and it will automatically close the window and open an empty window of your navigator. 

As violence does not stop at borders, we also respond to cross-border support requests from survivors, counsellors of women’s specialist services or other individuals involved, such as friends and family, through the WAVE Information Centre. We refer them to appropriate services in the relevant countries and provide support whenever possible.

Please be aware that the location displayed in the map may not necessarily correspond to the actual location of the support service. To get more detailed information, you can reach out to the respective organisation directly.